Operability & Security

Comprehensive Security Capabilities

Security is at the core of the Sapiens Insurance Platform and is integrated with every operational process. The security capabilities include:

• A user-friendly and intuitive wizard to set up system-level, team-level, and user-level security profiles


• Enable administrators to change security settings instantly and flexibly


• Authentication based on SSO and third-party identity providers


• User authorizations are structured into roles aligned with core insurance processes


• Users granted permissions tailored to their actions and data access at a granular level


• Full audit trail and traceability of all user activities/actions


• Enable insurers to comply with regulations such as General Data Protection Regulation (GDPR)

Advanced Monitoring Tools

The Sapiens Insurance Platform includes monitoring tools to address the following domains:

• Observability and performance monitoring using tools such as Elastic APM, Fluentd, Kibana, open telemetry and more


• Infrastructure monitoring to provide insights into all the components of the system, including CPU, memory, locks, disk space, database, JVMs and garbage collection


• Availability monitoring for ensuring the system is up and accessible


• Security monitoring and analysis of the network traffic, endpoints, cloud resources and user behavior to detect and analyze anomalies


• Core product monitoring of the performance of the key functions of the core product


• Service and batch monitoring

Platform Capabilities

The Sapiens Insurance Platform is built on key technological themes that serve as the foundational pillars for developing all our business solutions.